Long Beach Transit Now Offers Bus Tracking By Phone
2011-04-27 · By Editor
What time is the bus coming? Now, Long Beach Transit customers can get the answer to the most frequently asked question directly from their cellular phone 24 hours a day, 7 days per week. Long Beach Transit is the first transit agency on the west coast to implement this service. Customers simply call customer service at 562-591-2301 and enter a four digit bus stop ID number – located at bottom right side of the bus stop sign- and the automated system will provide the next three bus arrival times. Trip planning for future bus travel is also available. This service adds to Long Beach Transit’s existing live bus tracking electronic displays at 60 LBT bus stops, on 228 LBT buses, on the LBT website and a touch-screen kiosk located at the Transit & Visitor Information Center at First Street & Pine Avenue in downtown Long Beach.
“This much anticipated new feature is really exciting for our customers. Through GPS tracking of our buses, this latest technology provides a quick informational resource for our customers 24-7,” said Mark Curtis, Chairman of the LBT Board of Directors. LBT’s friendly telephone operators are still available to assist with transit trip planning Monday-Friday 7am-6pm and Saturday 8am-3pm.
About Long Beach Transit
Long Beach Transit serves over 29 million boarding customers in Long Beach, Lakewood and Signal Hill—as well as portions of Artesia, Bellflower, Carson, Cerritos, Compton, Hawaiian Gardens, Norwalk, Paramount and Seal Beach—with regular bus and shuttle services including the Passport, AquaBus, and AquaLink. For more information visit www.lbtransit.com.