City Advises Residents to Beware of Utility Service Scam

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The City of Long Beach is warning residents and businesses not to fall victim to a scam involving a telephoned threat of utility service termination unless a payment is made immediately.

Utilities always contact customers in writing about payments or service changes.

In this scam, a person who claims to work for a utility telephones people and warns them that their account is seriously past due, and either power, gas or water service will be terminated unless the person immediately goes to a payment station to make a payment following specific instructions.

Do not fall victim to this scam.

If you have any questions about utility billing, please call 562.570.5700. If you suspect wrongdoing or possible criminal activity, please call 9-1-1.

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