If You See Something, Say Something! LBPD Reminds Residents to Stay Alert

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With the anniversary of the 9/11 upon us, the Long Beach Police Department would like to remind residents to be extra cautious to what is going on around them and to report any suspicious activity immediately by calling 9-1-1.

At this time, no specific credible threats have been received. However, the Long Beach Police Department continues to work with its law enforcement partners at the local, state and federal levels, and will be continuously checking critical facilities throughout the city on and around September 11th.

Long Beach Police Chief Jim McDonald stated, “Homeland security begins in our own neighborhoods. The responsibility falls on all of us to be mindful of what is taking place in our communities and to report anything that looks suspicious or out of place. I encourage residents to take advantage of new and emerging technologies to stay informed of vital information and to communicate information to the police department.”

Using technology has enabled a convenient means of communication between residents and the police, any time of day or night, by phone, text or web, and with a system to ensure the tipster’s anonymity, if he or she chooses. Descriptions on all of the modern methods of communication that L.B.P.D. currently offers can be found below:

Nixle is a system that L.B.P.D. utilizes to enable police to communicate important, time-sensitive information to the community via web or live text and/or email alerts. Depending on the settings the user selects, these alerts can include everything from road closures and traffic issues to critical alerts such as missing persons or dangerous suspects who may be fleeing police in your neighborhood. When a Nixle notification is sent to subscribers, they typically receive the information in seconds.

Those that subscribe to Nixle have full control over how and when they wish to receive the alerts and view the information. Whether instantaneously via text or email, or when the user chooses to log into his or her online Nixle account, the user can customize the types of alerts received, when they are received, and how. Nixle is free to subscribers, although text rates may apply as per the subscriber’s mobile carrier plan.

Tipsoft is an application which allows a tipster to provide information to the L.B.P.D. electronically and remain completely anonymous. The tipster has their choice of sending information by cellular phone via a text message, or by sending a “Web Tip” by using any computer with Internet access.

A third party provider receives the tip and assigns the tipster a code, which can be used by that individual so that he or she may later add information to the original tip. The tipster and the detective receiving the tip can communicate only through an “anonymizer,” and the tipster’s identity is protected.

If detectives have follow-up questions, they will send a message to the tipster’s phone through the third party secure server. Answering additional questions for detectives could assist them with moving the investigation further along and possibly solve the crime. The tipster can continue the two-way communication or may opt out and block incoming communication by following the instructions in the application.

Facebook is a social networking service available via the web or by mobile device, [update]with millions of users. Users can view L.B.P.D.’s Facebook page, but must create a personal profile to post any comments. Information on events, investigations, arrests, alerts, advisories, success stories and photos are routinely posted to L.B.P.D.’s Facebook page.

IWatch is a public awareness campaign to educate members of the community of the important role each of them play in public safety, including homeland security. It incorporates the concept of Neighborhood Watch with modern technology, reinforcing the reality that every person in our city is the eyes and ears for the police, and allowing them a way to conveniently and anonymously report crime to the L.B.P.D. via Tipsoft. “See Something, Say Something” is the motto for this campaign, and through awareness of this program and it’s mobile crime-reporting system, we hope that every resident, employee and visitor of this city take a few minutes to get involved by reporting crime and suspicious activity. The tips can be reported through the tipster’s computer or cellular phone, and the tipster can choose to provide contact information or be completely anonymous.

The Community Camera Partnership Program is a great example of the effectiveness of community policing through collaboration and public-private partnerships. This program allows the police to access privately owned cameras citywide to view video as well as obtain digitally recorded images of criminal activity that was captured by the camera. Through this partnership program, the police now have real time access to footage online, and can view live video during calls for service and also use the footage later for the follow-up investigation. This entirely new program will improve community safety and change the way the Long Beach Police Department responds to crime in the future.

If you or someone you know is interested in partnering with the City of Long Beach through this program, please contact Long Beach Police Department’s Information Technology Detail at (562) 570-7324.

Reverse 9-1-1 is a community emergency notification system that allows the City to send a pre-recorded message to phones citywide or to a specific geographic area to relay emergency information. The service automatically includes all landline phones, but cell phones, TTY/TDD service or Internet phone service must be registered in order to receive the announcements.

The Reverse 9-1-1 system was first launched in Long Beach in 2006, but there have been upgrades since that time and those that previously registered their non-landline phone service must reregister online. The new registration takes minutes, and ensures we have the recipient’s most current information by sending them an annual confirmation that allows them to update obsolete contact information. In addition to Long Beach Police, Reverse 9-1-1 is also used by the Fire and Health Departments.

The crime tip services are for non-emergency investigative purposes only and will not generate a radio call or summon the police to your location. They do not replace the 9-1-1 system, which residents must call in order to receive an immediate response for an emergency situation or want to report a crime in progress.

For more information on these programs, please visit the Long Beach Police Department’s website.

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