Pacific Family Health Clinic
2009-11-30 · By Editor
EverythingLongBeach recently spoke with eino yost, Clinic Administrator of Pacific Family Health Clinic, via email. They talked about inspirations, challenges and what’s it’s like having a health business in West Long Beach.
How long has the clinic been in business?:
The Pacific Family health Clinic, outpatient clinic of the Pacific Hospital of Long Beach has been in business for over 50 years.
Describe your business:
Our business is delivering outpatient services at this Family Medicine Clinic and offer services in Family Medicine, Pediatrics, Obstetrics, Internal Medicine, and, Dermatology.
Why did you start Pacific Family Health Clinic?
Our company started over 50 years ago to ensure quality medical care was delivered to the residents of Long Beach.
What makes Pacific Family Health Clinic stand out?
What makese our business stand out is our outreach program: “Outpatient Care You Can Afford.” The program is designed to be used by patients who need reasonably price Services. The focus is to help patients who can pay for quality clinical services on the day services are provided but are on a limited budget and have no insurance. The program is a collaborative venture by representatives of the Pacific Family Health Clinic, the Pacific Hospital Laboratory Department, the Pacific Hospital Radiology Department, and, the Long Beach Prescription Pharmacy. Reduced prices are offered to patients who see a Clinic doctor. We work to keep individual total visit costs to a minimum. We serve the medical needs of our community.
What is the biggest success Pacific Family Health Clinic has had?
The biggest success the Pacific Family Health Clinic has had is introducing over 1,100 new patients to our Clinic; of which 38% are referrals from family and their friends.
What is your favorite part of running your business?
The favorite part of running this business is the opportunity to identify and offer services to our patients that may not otherwise available within the community; for example, complete Obstetric Care from onset of pregnancy through a one day hospitalization at a fixed price; payments for which can be made in installments during the pregnancy.
What are the biggest challenges you face?
The biggest challenge is getting the word out to the community so they know we are available to serve.
With a small marketing budget one has to be prudent with how it is used to reach prospective patients. Just finding the right media that patients routinely use is the challenge.
What unique talents do you bring to Pacific Family Health Clinic?
I bring to the business over 30 years of experience in the healthcare industry from both hospital and outpatient/clinic environments, a success rate in the improvement of customer service by the staff in relating to our clients, an MBA, and a BS in Healthcare Administration.
How is Pacific Family Health Clinic involved with the community?
Actively participate in Long Beach Chamber of Commerce, Regional Hispanic Chamber of Commerce, am the Preident of a local chapter of the Military Officers association of America (MOAA), and ,I am active in my local church.
Do you have any future plans for Pacific Family Health Clinic?
Continued growth by using the facility more productively and eliminate excess capacity (see more patients).
What is the best advice that you received and who did it come from?
Always keep in mind that we are in a service industry and the patient comes first. Our Mission is to “Heal with Compassion and Perform with Distinction.
Any last thoughts:
For more information visit “Pacific Family Clinic,” or call 562-997-2350. The Pacific Family Health Clinic, 2683 Pacific Avenue, Long Beach, CA 90806, open Monday through Friday, 8AM to 5PM. Visit the Pacific Family Health Clinic today. Let us exceed your expectations.
Contact Pacific Family Health Clinic:
- Address: 2683 Pacific Avenue, Long Beach, CA 90806
- Phone Number: 562-997-2350
- Website: www.phlb.org