Queen Mary expands sales, finance and culinary team
2010-07-27 · By Editor
Six new sales and services staff plus a veteran controller, sous chef and front office manager have been added to the Queen Mary staff, adding experience and a fresh perspective to the ship’s sales and group services program as well as its accounting, culinary and operations teams. Vic Mitchell joins as controller, Sarah Fonseca as convention services manager, Christine Company as attractions sales manager, Shannon Nichols and Barbara Swaiman as sales managers, Marcy Anderson and Karen Tramposh as catering sales managers, Jennifer Minichiello as sous chef and Marcus Story as rooms division manager.
Vic Mitchell, Controller
Mitchell brings an extensive background in both hospitality and finance to the Queen Mary management team. Mitchell was previously the director of finance for the Ivy Hotel, a San Diego-based luxury boutique hotel and nightclub. Mitchell was on the team that helped open the hotel and established all of its accounting and finance systems.
Previously, Mitchell was controller for a resort and marina in the U.S. Virgin Islands; controller with hospitality management firm; and director of finance and controller for a Carlsbad, Calif resort and spa. His early career also includes six years working in the finance and accounting industry.
Sarah Fonseca, Convention Services Manager
As convention services manager, Fonseca will manage the planning and coordination of convention activities as well as events and functions that require meeting services. Her strategic approach and focus on customer service and guest satisfaction will be an asset in this role at the Los Angeles area’s seventh largest conference venue.
Previously with the Hilton La Jolla Torrey Pines, Fonseca regularly managed and directed large meetings and conventions.
Christine Company, Attractions Sales Manager
As attractions sales manager, Christine Company will expand the current product line, drive group sales for this department and also create new products that will help bring the Queen Mary closer to the community of Long Beach.
Company’s background includes extensive work in ad sales for an international travel corporation as well as event management for one of the country’s largest conference and event producers.
Shannon Nichols, Sales Manager
In Nichols’ new role as sales manager, she will be responsible for handling convention sales with corporate and national association groups from the L.A. and Orange County areas as well as accounts based in the U.S. Midwest, Northeast and Southeast. During Nichols’ 11 years in hotel managerial positions, her outstanding sales skills have repeatedly been acknowledged, including winning Top Sales Manager of the Year in 2006 at Crowne Plaza in downtown San Jose and Best Director of Sales in 2008 with Residence Inns at the Manhattan Beach property.
Barbara Swaiman, Sales Manager
As sales manager, Barbara Swaiman will be responsible for handling convention sales for the California state associations market, Northern California corporations, national associations and all accounts in the Western U.S.
In past positions, Swaiman worked in sales serving Fortune 500 companies in varying industries and was responsible for $6 million in sales volume over a 12-month period in one of her past roles.
Additional New Hires
Sous Chef Jennifer Minichiello joins the culinary team from the Aquarium of the Pacific in Long Beach where she previously served as chef at Café Scuba, serving hundreds of people daily with fresh, hand-picked seafood carefully selected for its sustainability. Marcy Anderson and Karen Tramposh both join the sales team as catering sales managers, bringing over 30 years worth of experience in working with destination hotels. Rooms Division Manager Marcus Story has boarded the Queen Mary team as well.
About the Queen Mary
Located in Port of Long Beach, the Queen Mary features a rich maritime history, authentic Art Deco décor, and stunning views of the Pacific Ocean and Long Beach city skyline. Its award-winning restaurants include Sir Winston’s signature dining as well as a weekly Champagne Sunday Brunch served in the ship’s Grand Salon. History buffs enjoy the ship’s museum and Behind the Scenes tour while guests of all ages love the Ghosts and Legends tour. The Queen Mary features 80,000 square feet of event space in 17 remarkable, authentic Art Deco salons as well as a tri-level, 45,000 square-foot Exhibit Hall. The Queen Mary boasts 314 staterooms spanning three decks including eight full suites which have hosted a variety of colorful characters from World War II leaders to British royalty and the stars of Hollywood’s golden era. For more or for reservations, the Queen Mary website or call (800) 437-2934.